What’s new at Petfinder?
See what’s new at Petfinder and what we’re working on bringing to our members.
🆕 New Features
✨ Improvements to existing tools or features
We want to hear it! Please share it with us any of the following ways:
Click the “Feedback” tab within your Petfinder account
Click the “Feedback” tab on the right side of the Petfinder Pro homepage
Contact us directly
July 20, 2021
🆕 Get help from within your account!
Find support articles or contact the Petfinder Tech team from anywhere within your account.
🆕 Look and feel
We’ve streamlined the look of your Petfinder account to make the tools you use easier to find.
🆕 New website platform
This is something new that you can’t see, but it will allow us to build and add new features, more quickly!
✨ Add and edit pet listings more easily!
The add and edit process has been slimmed down, now down from 5 steps to just 2!
✨ Help Center materials are now mobile responsive
Get help with your account more easily from your mobile device or tablet.
Other Changes You May Notice:
The “Organization & Home Page” option in the navigation menu is now called “Organization Profile”.
Listing history on your pets is currently limited to recently made edits.
Statistics will temporarily appear as blurred out while we improve this tool. They will return very shortly!
Templates – We’re working to make templates a stronger tool for posting pets. As we continue our work here, the add and edit function for templates will be unavailable. If you have feedback on templates, please share it with us.
The “Read Only” contact permission level has been merged with the “No Access” contact permission level.
Events have been retired.
What’s On Its Way?
Expect to see continuing changes from us to help make Petfinder a stronger tool in your lifesaving work. Be sure to check this page regularly for the latest information.