BEFORE YOU BEGIN
Pet listings are managed by clicking Pet Listings in the menu. When you add a pet listing, you can enter everything you'd like potential adopters to know about each pet: who they are, their characteristics or any photos or video that shows them off. You can also make edits or updates to existing pet listings from the Pet Listings menu as well.
At any time in the process of creating a pet listing, you can stop right where you are and save your draft for later by clicking SAVE then EXIT.
All existing pet listings can be accessed under Pet Listings, whether they’ve just been drafted, are posted on Petfinder, or have already been adopted. Click ALL FILTERS to filter by status, animal type and much more.
There are three ways you can create a pet listing. You can start a new pet listing, you can create a pet listing from an existing template or you can duplicate a pet listing.
START A NEW PET LISTING
Click the ADD A PET button to open the Pet Listing Editor. The Add A Pet button can be found on your group's Dashboard, or at the top of any page within your account.
2. Select an animal type, such as dog, cat, rabbit, etc.
Now you can fill in the pet’s information, or you can click SAVE or EXIT to save or exit the listing.
START A PET LISTING FROM AN EXISTING TEMPLATE
From the menu, click TEMPLATES
- Then select the template you’d like to use by clicking USE TEMPLATE Learn more about using Pet Templates
DUPLICATE A PET LISTING
You can now duplicate any pet listing to help you post pets more quickly and easily. Duplicate a pet’s listing from three areas within your account.
1. Duplicate from a newly posted pet.
Once you successfully post a pet and get to the confirmation screen you see below, you will notice a new “Duplicate” option. Click “Duplicate” to quickly duplicate the pet’s listing, make any edits to the details that you would like and then choose “Save” or “Save & Publish”.
2. Duplicate from any pet in your Pet Listings.
Click the three dots from either the Pet Listings view or when clicking to select a particular pet. From the menu, select the “Duplicate” option to quickly duplicate the pet’s listing, make any edits to the details that you would like and then choose “Save” or “Save & Publish”.
2A. Pet Listings:
2B. Selected Pet:
There are new ways to save a pet's listing as you're working. You can stop and save a pet listing at any time by clicking Save. You can also complete a pet listing and keep it private (not posted on Petfinder) by using the Adoption Pending, Hold or Other status. The pet's status will let you know both where it will appear within your Petfinder Pro Dashboard, and also whether it will appear on Petfinder.
SAVE A DRAFT
A Draft allows you to save a pet listing that you've been working on so that you can return at your convenience to complete it. Drafts are located through the Pet Listings menu by clicking the Filter button, then checking the Drafts box. Or, you can simply click the Drafts number on your Dashboard.
To save as a draft at any point, click the SAVE button at the top of the Pet Listing Editor.
To exit at any point, select EXIT, located at the top of the Pet Listing Editor.
A confirmation message will appear. Choose SAVE.
4. When the draft has been saved, a success message will appear.
SAVE AND PUBLISH
Have you completed a pet's listing but are not quite ready to post him/her on Petfinder? Publish the completed listing as "Adoption Pending", "Hold", or "Other" to keep it private within your account.
To save a completed listing, click SAVE & PUBLISH at the top of the page.
Your listing will be published as Adoptable. If you’d like to keep the listing private, you can change the status to "Adoption Pending", "Hold", or "Other" .
* To save the pet listing within Pro Dashboard only, choose ADOPTION PENDING, HOLD, or OTHER.
* To post the pet listing to Petfinder choose ADOPTABLE, FOUND, or ADOPTED.
A message will confirm that the pet listing has been posted to Petfinder or kept private, and what the pet’s status is.
Once your pet listing has been posted to Petfinder, you can share the pet on social or return to your dashboard. If you’ve kept the listing private, you can post another pet or return to your Dashboard.
There are two ways you can locate your saved drafts. You can find them directly from your DASHBOARD page, or on your PET LISTINGS page.
From your organization's Dashboard page, simply click the number you see appearing above "Drafts" to go directly to your saved drafts and continue to edit them.
On the Pet Listings page, you can locate your drafts by clicking the "All Filters" button, checking the "Drafts" box, then clicking the "Apply Filters" button. Your saved drafts will now appear on the Pet Listings page.
There are two ways you can locate your pets on hold. You can find them directly from your DASHBOARD page, or on your PET LISTINGS page.
From your organization's Dashboard page, simply click the number you see appearing above Pets on Hold to go directly to your pet listings on hold.
On the Pet Listings page, you can locate your pets on hold by clicking the All Filters button, checking the Hold box, then clicking the Apply Filters button. Your pets on hold will now appear on the Pet Listings page.
Move a Pet On Hold to Another Status
To move a pet from On Hold to Adoptable or another status, you can access the Status Menu in two ways. Directly from from the Pet Listings page using the short cut option, or by clicking to view the details of the pet.
Short Cut Menu
Click the Hold status directly under the pet's name. Select Adoptable or any other status you'd like from the drop down menu. Your pet has now been moved off of hold and to the status you selected.
Pet Details View
Click to select a pet and view his or her details. In the details view click the Status drop down and select Adoptable or any other status you'd like to use from the drop down menu. Your pet has now been moved off of hold and to the status you selected.
You can find all of your pet listings by clicking PET LISTINGS from the menu. Do you want to view all pet listings by type? Just go to your Dashboard and click on the numbers for Adoptable, Adoption Pending, Pets on Hold, Pets Adopted or Drafts to go straight to the pet listings! Or, use the “All Filters “ button on your Pet Listings page.
EDITING & UPDATING
Click Pet Listings from the menu
2. Click on the pet you’d like to edit (you can do this by searching, or by using filters to narrow your list).
3. Click EDIT to open the Pet Listing Editor.
4. Make your edits or updates.
Now you can save your edits by choosing UPDATE, or choose to CANCEL to revert back to the previous version.
- Pro Tip - When a pet is already posted on Petfinder (marked as Adoptable, Found, or Adopted), all edits will be automatically published when you save.
POSTING A PET
Ready to have your pet appear on Petfinder? Mark them as ADOPTABLE, FOUND, or ADOPTED. POST A PET TO PETFINDER
From your Pet Listing Editor, click SAVE & PUBLISH
If fields required to post are missing, they will be listed as alerts at the top.
To post your pet, you’ll need to update any required fields.
When the pet's listing is complete, you will be able to publish the listing
5. A message will confirm that the pet listing has been posted to Petfinder, and what his or her status is.
Now you can share this pet on social or start a new pet listing from scratch.
For the growing population of Petfinder Members engaged in long-distance adoption, Petfinder offers functionality to list pets that can be transported from their current location to a destination where a loving home awaits.
CREATE A TRANSPORT DESTINATION LOCATION To post a pet as available for transport, you must first create a location for the transport destination.
From your group’s dashboard, click LOCATIONS
Click ADD A LOCATION
Under Type of location, select Transport Destination
Complete all necessary fields
ADD A LOCAL PET LISTING If your group offers both local and long-distance adoptions, you will first add a pet listing using (Primary) Organization Public Information as your location (or whichever location your group generally uses to represent your primary address). For more detailed instructions on adding pet listings, visit Add A New Pet Listing.
ADD A TRANSPORT PET LISTING
Create as many pet listings as you have transport locations. The distance between each of these locations must be greater than 100 miles.
In the Location field of the pet listing, select your desired Transport Destination.
WHAT ADOPTERS WILL SEE
An adopter performing a search within a specific radius will see local pets as well as pets with Transport Destinations that meet the search criteria.
Pets tied to a Transport Destination are marked with an OUT-OF-TOWN PET banner
When a user clicks on an OUT-OF-TOWN PET, there are three additional indicators that show the user this pet is not at a physical location near them.
There is an OUT-OF-TOWN PET banner at the top of the pet’s profile
There is a purple bar that includes a disclaimer, plus a link to Learn More
Under the physical map location, new verbiage reads Can be transported to: before the address
LEARN MORE LINK
If the adopter were to click Learn More, they will be taken to a landing page that contains FAQs around Pet Transport. Here is a link to that content: https://www.petfinder.com/pet-adoption/pet-adoption-information/pet-transport/
REMOVING OUT-OF-TOWN PETS FROM SEARCH RESULTS
he adopter has the ability to exclude OUT-OF-TOWN PETS by deselecting the opt-in box below the Petfinder search filters.
DELETE A PET LISTING
You can find all of your active pet listings by clicking PET LISTINGS from the menu. To view pets of another status, please use the ALL FILTERS button.
DELETING A PET
Click Pet Listings from the menu
Click on the pet you’d like to delete (you can do this by searching, or by using filters to narrow your list).
Click the three dots and from the menu options, click Delete.
4. Next, click DELETE to delete the pet listing.
If you use shelter software and would like to automatically import your pet information to Petfinder, please see our Shelter Software Guide for information.