Once you're signed in, the Petfinder Pro Dashboard allows you to view your group's Petfinder admin account (now called a Dashboard) or multiple accounts (Dashboards) if you work with more than one shelter or rescue group. Each shelter or rescue group's Petfinder Pro Dashboard account is shared, meaning multiple people have access to post pets, check on stats, and make edits. If you work with more than one organization, you’ll use your single email address to log into multiple Dashboards.
BEFORE YOU BEGIN •To view a shelter or rescue group's Dashboard, you’ll need to be added as a contact within the group's Dashboard. If you already have access to a shelter or rescue group's Petfinder account, simply log in as you normally would.
Once you log in, you'll find that you have all the great features you're accustomed to, plus more! Below you can view where you can locate your most commonly used tools.
Log in as you normally would from the Petfinder Pro homepage. You can do this by clicking the "Sign In" button in the upper right-hand corner of the page.
Clicking this button allows you to sign in to My Pro. From here, you can manage your personal account information as well as your shelter or rescue group's Petfinder Pro Dashboard. If you are having trouble logging in you can reset your password here.
If you don't already have access to a shelter or rescue group's account, register for a My Pro account - All you need is a valid email! Just click “sign in”, then “register now". If you're new to a shelter or rescue group, please contact the organization to be added as a contact in their account. When you've been added as a contact you will receive an invitation email. Once you’ve received the Petfinder Pro Dashboard invitation email from your shelter or rescue group, just visit the Petfinder Pro homepage and sign in.
1. Sign in to My Pro. If you have access to a single shelter or rescue group, you will now see their Pro Dashboard.
2. If you have not automatically entered a Petfinder Pro Dashboard and have access to more than one shelter or rescue group account, you can choose which one you’d like to view from your My Pro menu on the top right.
When you are connected (or have access) to more than one shelter or rescue group, you can switch between their Petfinder Pro Dashboards using the My Pro menu.
1. Click to open the My Pro menu on the top right.
2. Click on an organization's name and you will enter that shelter or rescue group's dashboard.
• To receive the invitation email and gain access to a shelter or rescue group's Petfinder Pro Dashboard, your email address must be entered the same in both your My Pro account and in the shelter or rescue group's Dashboard.
If you don’t receive the invitation email, contact the shelter or rescue group to confirm the email address that they entered for you.
If you’re still having trouble, please contact Petfinder Help Team.