I'm having trouble working with our pet list in the Petfinder Pro Dashboard.
How do I upload/import bulk pet data into my Petfinder account?
Please contact the Help Team
with your group’s shelter ID and the name of the import software that you plan to use.
How can I add a pet to my group's Dashboard account?
To add a pet to Petfinder, please log into your shelter or rescue group’s account. From your organization’s Dashboard just click the “Add A Pet” button in the upper right-hand corner of the page. You can also add a new pet listing by clicking “Pet Listings” then “Add a Pet” from the menu options on the left-hand side of the page. Next, choose the type of animal you would like to post and click “Start New”. Please Note that pigs are now under Barnyard. You will then have the option to enter the pet’s information and add photos or video. Be sure to fill out any required fields (marked with an asterisk) and then click the “Next: Review & Save” button at the bottom of the page. You will then have the option to review your pet’s information. If you are ready to post your pet, just click the purple “Review & Save” button in the bottom right-hand corner and then the “Adoptable” button on the following screen. Your pet will then be posted to Petfinder. For more information on adding pets to Petfinder, please see: Add, Edit and Delete a Pet
How do I edit a pet listing in my Dashboard account?
To edit a pet’s listing, please log into your shelter or rescue group’s account. From your organization’s Dashboard, click the “All Pets” button in the upper right-hand corner. Clicking the “All Pets” button will allow you view all Adoptable pet listings, as well as pets marked as Found and Adoption Pending. Click the pet you’d like to edit and his or her profile will appear. Here, you will have the ability to edit the profile information by clicking the “Edit” (Or “Add”) link in the Profile, Photo, Behavior and Details sections. Make any desired edits and then click the “Save” button in the lower right-hand corner of the page. Once you click “Save” your pet’s listing will be updated. For more information on editing pets, please see: Add, Edit and Delete a Pet
I logged in and all I see is "My Saved Pet Searches" and links to "Edit Profile", "Volunteers", and "Log Out". How do I update my pets and information?
You have logged in to the public user system. To update your pets and group’s information, log in from the main member admin page at: https://pro.petfinder.com